About OK
- Where is my email address needed for and where can I fill up or change this?
- Why is my name needed and where can I submit or change this?
- How safe is the OK app?
- How is my privacy guaranteed in the OK app?
- I lost / forgot my OK code. What should I do?
- Do I get offers from stores and companies through the OK app?
- Your OK app in ‘offline mode’
- I haven't received a confirmation text message via text message. How do I proceed?
- I haven't received a confirmation email. How do I proceed?
- How do I choose my personal OK-code?
- How do I reset my existing account?
- Can I connect the OK app to other devices like a tablet or laptop?
- How can I transfer my OK app to my new mobile phone?
- How can I transfer my OK app to my new mobile phone?
- I have scanned a barcode in my OK app at the checkout, but nothing happens. What's wrong?
- What does it mean when I see a "Temporarily unavailable" alert in my payment account?
- How do you forward a coupon or punch card?
- How do I delete a coupon or a card?
- Why did my coupon or punch card suddenly disappear?
- How do I delete a coupon or a card?
- Why did my coupon or punch card suddenly disappear?
- My ID or card is not in the list. What can I do?
- I get the message "No barcode found" when uploading a card. What should I do?
- Can I add my driver's license, passport and ID card to the OK app and then apply it as an official ID?
- How do I delete an ID or card?
- Can I let my cards scan anytime and anywhere?
- How do I add a ticket to my OK app?
- How do I forward a ticket?
- I accidentally deleted my ticket. What can I do?
- How can I change my OK code?