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  3. About OK

About OK

  • Can I connect the OK app to other devices like a tablet or laptop?
  • I have scanned a barcode in my OK app at the checkout, but nothing happens. What's wrong?
  • What does it mean when I see a "Temporarily unavailable" alert in my payment account?
  • Why isn’t the OK code not necessary when opening the OK app?
  • My OK app is reporting the following notification ‘You are not connected’. What should I do?
  • My OK app crashed or stopped responding. What should I do?
  • I have problems with my bank. What should I do?
  • Where is my address needed for and where can I fill in or change this?
  • Where can I find my account ID?
  • How can I change the layout of the overview screen and my favorites?
  • How do I get from my overview screen to my home/favorites screen and the scanner?
  • How do I get from my overview screen to my home/favorites screen and the scanner?
  • My OK app is reporting the following notification ‘Something went wrong’. What should I do?
  • My OK app is reporting the following notification ‘You are not connected’. What should I do?
  • My OK app crashed or stopped responding. What should I do?
  • I have problems with my bank. What should I do?
  • My OK app is reporting the following notification ‘Temporarily Unavailable’. What should I do?
  • How do I add something to my favourites?
  • I want to use OK for my business, what should I do?
OK